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WORK ORDER CENTER
The work order center manages and tracks maintenance
work order data, including inventory items used and employee time consumed in
completing each work order.
You may ask for maintenance of public
housing units can be requested by phone.
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To place a work order call 646-7200
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The Center works 8 am through 4.30
am
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After Hours Work Orders
can be placed by calling 646-7200 during the hours 4:30 p.m. – 8:00 a.m. Monday through Friday
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We provide 24 hour
coverage on Saturdays, Sundays and Holidays
There are two types of work orders:
Routine – Repairs that do not pose an
immediate threat to life, health or safety,
and
Non-Routine(Emergency) – Repairs that threaten life, health or
safety of the residents/ public or threaten the integrity of the building or
property.
The Center tracks data work order data for both routine
and non-routine maintenance requests, tenant account receivables, inventory,
UPCS Inspections, vacant unit turnaround, etc. The Center also:
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Posts service charges to a tenant’s account in
Tenant Accounts Receivable
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Tracks maintenance staff involved in the completion
of each work order
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Reduces inventory for items used to make work order
repairs
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Produces reports on work performed over a set
period of time
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